Price:
R345.00 (VAT Incl.)
Level:
Professional Individuals
Sub-level:
Soft skills
Lecturer:
Bianca Filmalter
Duration:
90 Minutes
Additionals:
R345.00 (VAT Incl.)
Level:
Professional Individuals
Sub-level:
Soft skills
Lecturer:
Bianca Filmalter
Duration:
90 Minutes
Additionals:
CPD Assessment
Certificate
Certificate
Lesson Outline
The 8 steps towards interacting across boundaries
Culture clash
Clarifying miscommunication
Gaining sophistication through relationships
Friendships
Intentions underlying responses
Helping people solve their problems
Listening and responding alternatives
Phrasing an accurate understanding response
Expressing acceptance verbally
Culture clash
Clarifying miscommunication
Gaining sophistication through relationships
Friendships
Intentions underlying responses
Helping people solve their problems
Listening and responding alternatives
Phrasing an accurate understanding response
Expressing acceptance verbally